Returns Policy

If you're not happy with your satellite gear, we will take it back on the following terms.

Firstly, you must have bought the box from us.

Secondly, you must have all the packaging, instructions cables etc in good order.

Thirdly, we must have the gear in our possession in good working order in under 14 days from when you placed your order.

Lastly, we will refund the purchase price, less $20 to cover freight and administration costs. This could be substantially more if you order a lot of gear, we will seek to recover all our freight costs and expenses.

In the unlikely event that the gear does not work on arrival, none of these charges will apply and it will be considered a warranty return and will be repaired/replaced at our discretion.

For more information, please Email Us.